Process Flow

Quotation→Sales order→Availability check→Delivery→Goods issue→Billing

What This Covers

  • Customer, material and pricing information
  • Sales order and credit checks
  • Delivery, picking and goods issue
  • Billing, receivables and reporting

Common Delivery Challenges

  • Pricing conditions maintained outside a controlled process
  • Promise dates not aligned to available stock
  • Billing blocked by incomplete delivery or master data

Practical Guidance

Use a small number of end-to-end customer scenarios to expose hand-off failures.

Clarify who owns pricing, customer data and delivery-date exceptions.

Connect sales, warehouse and finance testing before deployment.